🚗 General Information

Q: What is Good to Go Rides?
A: It’s a Guam-based ride-hailing service like Uber, offering reliable and affordable transportation via app or online booking.

Q: How do I book a ride?
A: Download the Good to Go Rides app from the App Store or Google Play, create an account, and request a ride.

Q: Can I schedule rides in advance?
A: Of course. You just need to indicate the date/time for your pick up while on the app.

Q: Where can I go with Good to Go Rides?
A: You can travel anywhere in Guam, including hotels, shopping centers, and military bases.

Q: What if I leave something in the car?
A: You can contact the driver through the app to retrieve lost items.

💳 Payments & Pricing

Q: What payment methods are accepted?
A: We accept major credit and debit cards like Visa, Mastercard, and American Express. Easy and secure—just tap and go!

Q: How are prices determined?
A: Prices are based on how long and how far you’re going. You’ll get a quote before your ride starts, so there are no surprises, just fair, competitive rates.

👥 Drivers & Vehicles

Q: Who are the drivers?
A: Local, professional drivers familiar with Guam’s roads and culture.

Q: Are rideshare drivers licensed?
A: Drivers must meet local requirements including insurance and attain a special license. Our drivers have also passed the necessary background checks.

Q: What types of vehicles are available?
A: A fleet of modern vehicles including sedans, SUVs, and vans.

🧒 Rider Policies

Q: Can children ride alone?
A: No, minors must be accompanied by an adult.

Q: Can I bring luggage or pets?
A: Yes, but it’s best to notify the driver in advance via the app.

Q: Can I make multiple stops during my ride?
A: Yes, you can! To add multiple stops, simply enter them through the app when booking your ride.

📱 App & Support

Q: Is the app available for both Android and iOS?
A: Yes, you can download it from both platforms.

Q: What if I have an issue with my ride?
A: Contact support through the app or email [email protected].