Privacy Policy

Effective Date: August 11, 2023

At Good To Go Rides (GTG Rides), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you access our ride hauling service. Please read this policy carefully to understand our practices regarding your information and how we ensure its confidentiality.


Information We Collect

  1. Personal Information: When you use our ride hauling service, we may collect certain personal information, such as your name, email address, phone number, and payment details. This information is necessary for the completion of the ride booking process and for providing you with our services.
  2. Location Information: To facilitate ride requests and improve our services, we may collect your device’s location data when you enable location services. You have the option to control location permissions through your device settings.
  3. Usage Information: We may automatically collect usage information about your interactions with our app, including your ride history, app settings, and preferences. This data helps us enhance your user experience and improve our service offerings.
  4. Device Information: We may gather information about your mobile device, including the device model, operating system version, unique device identifiers, and mobile network information, to ensure seamless app functionality.
  5. Cookies and Similar Technologies: We may use cookies and similar technologies to enhance your app experience and gather analytical data about app usage patterns. You can manage your preferences for these technologies through your device settings.


How We Use Your Information

  1. Providing Services: We use your personal information to fulfill your ride requests and process payments for the services availed.
  2. Improving Services: We analyze usage and location data to enhance our app’s features, optimize routes, and improve our overall service quality.
  3. Customer Support: Your information allows us to respond to your inquiries, address any issues, and provide customer support when needed.
  4. Communication: We may send you service-related announcements, updates, and promotional offers through email or in-app notifications. You have the option to opt-out of non-essential communications.
  5. Safety and Security: We utilize your data to maintain a safe and secure environment for all users, preventing fraud, abuse, and unauthorized access.


How We Share Your Information

  1. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, processing payments, analyzing data, and supporting app functionality.
  2. Legal Compliance: We may disclose your information in response to legal requests or to comply with applicable laws, regulations, or legal processes.
  3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business assets, your information may be transferred to the acquiring entity.


Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.


Security Measures

We employ reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.


Your Rights

You have the right to access, correct, and delete your personal information, as well as restrict its processing and object to its use. To exercise these rights, please contact us using the information provided in the “Contact Us” section.


Children’s Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from minors.


Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material updates through the app or by email.


Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at [email protected].


By using our ride hauling service, you consent to the collection and use of your information as outlined in this Privacy Policy.